Privacy Policy

Privacy Policy

Introduction

Welcome to https://structural-damage-repair.collision-talk.com (referred to as ‘the Company’, ‘us’, or ‘we’). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring their privacy is respected at all times. This Privacy Policy details the practices we employ to protect your personal data in accordance with international privacy laws, including but not limited to PIPEDA (Canada), Law 25 (Quebec), GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and others.

Scope

This policy covers all aspects of our online presence, including but not limited to, our official website, applications, services, and products offered through these platforms. Please note that this policy does not extend to external third-party services or websites linked from our platform, as they have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy is applicable whenever you engage in the following activities:

  1. Utilizing our applications and services as an authorized user.
  2. Visiting our website(s) that link to this Privacy Statement.
  3. Receiving communication from us, such as newsletters, emails, telephone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: Details related to your user account creation and maintenance.
  2. Payment Information: Data required for processing payments, including financial records and billing addresses.
  3. Financial Information: Any financial data shared during transactions or when availing of our financial services.
  4. Purchase Information: Records of products or services purchased from us.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device for service optimization.
  6. Location Data: Information about your geographical location, primarily collected through IP addresses and GPS signals.
  7. Feedback: Personal insights, reviews, or comments you choose to share with us.
  8. Social Media Information: Data from social media platforms when users interact with our content or provide consent for data sharing.
  9. Product Information: Details about products or services of interest that you choose to disclose.

We gather this information through direct user input, interactions with our platform, and automated technologies employed for service enhancement and analytics. Additionally, third-party providers may share personal data with us, subject to their privacy policies.

Cookies

We employ cookies to enhance user experience and improve analytics. Cookies are categorized as Strictly Necessary (for core functionality), Preferences (to remember user choices), and Analytics (to collect and analyze usage data). Users have the option to control non-essential cookies through our built-in Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

The duration for which we retain personal data is determined by legal requirements and the purpose of collection. Once the data is no longer needed for these purposes, it will be securely deleted or anonymized. We follow strict data retention policies to ensure compliance with applicable laws and best practices.

Security Measures

We have implemented robust security measures to safeguard your personal data. These include encrypted communication protocols and engagement with secure third-party processing partners who adhere to industry standards for data protection. Regular security assessments and updates are conducted to mitigate potential risks.

Children’s Privacy

Our services are not directed at individuals under the age of 18, and we do not knowingly collect personal data from children in this age group. Parents or legal guardians are encouraged to supervise their child’s online activities and educate them about privacy practices.

Your Rights

Depending on your jurisdiction, you have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: The right to correct or update inaccurate or incomplete personal data.
  • Erasure (Right to be Forgotten): The right to request the deletion of your personal data under specific circumstances.
  • Restriction: Limiting the use of your personal data for certain purposes.
  • Portability: Obtaining a copy of your personal data in a structured, commonly used format and transferring it to another controller.
  • Objection: Opposing the processing of your personal data for legitimate interests or direct marketing purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising your privacy rights.

To exercise any of these rights, please contact our dedicated privacy team through the channels provided below. We will respond to your request in a timely manner, as per applicable laws.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications made will be reflected on this page, and we encourage users to review it periodically for changes. Your continued use of our services after policy updates constitutes acceptance of the revised terms.

Contact Information

For any inquiries, unsubscribe requests, or data-related questions, please reach out to us via:

We appreciate your trust in our privacy practices. By using our services, you acknowledge and agree to the terms outlined in this Privacy Policy.